The Difference Between Customer Service and Customer Experience with Danielle Canty


The BossBabe Podcast Episode 043





  • The difference between customer experience and customer service and how you can use this to catapult your business
  • How to set the foundation of your customer experience by integrating your mission and values into your service delivery
  • Setting yourself apart in business by being proactive and not reactive
  • Transforming the way you interact with your existing and future customers



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Sarah Jane Ponce is a Financial advisor and Co-Founder of AVC Studio and host of Young Mumsy Podcast. Sarah Jane and her husband Edward, has been producing hassle-free podcasting for nearly a decade. Allowing podcast host to focus on recording episodes and have more time with their business and other things they love. Although she graduated in Automotive Engineering Technology and studied Management, she finds herself passionate in producing and growing podcast. She empower young mothers and children from broken families towards having a positive outlook in life, unlocking their potentials and promoting self-love.